Submit a complaint

Incofin is committed to being a responsible investor. We value your feedback and encourage all stakeholders to share any feedback, concerns, or complaints through the following channels:

  • By email: grievance@incofin.com
  • By post: Incofin Investment Management NV – Grievances, Sneeuwbeslaan 20 PB 2, 2610 Antwerp (Wilrijk), Belgium

To provide you with the best possible service Incofin encourages you to include all relevant information in your complaint such as:

  • Your name and contact details;
  • The name of the Incofin Investee of Investor to which the report relates (e.g.: the name of the relevant company, fund, fund manager or financial institution);
  • Information regarding the misconduct or malpractice;
  • Information regarding any harm caused by the alleged misconduct or malpractice, provided in as much detail as possible;
  • Any documents that can support the allegation of misconduct or malpractice;
  • Information on the steps taken prior to submitting the report or complaint to address the alleged misconduct, malpractice or harm (if any);
  • Information regarding the desired resolution;
  • Any special request regarding confidentiality of the person or entity making the complaint.